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PW Amps Ltd t/a Amps Fine Wines

Terms & Conditions of Sale

Ordering

We will not sell or deliver alcohol to anyone who is, or appears to be, under the age of 18.

We cannot guarantee availability of all products. In the unlikely event that a product is unavailable when you place your order, we shall contact you to arrange replacement, or another acceptable arrangement for the completion of your order.

We reserve the right not to accept any order.

Delivery

Delivery is charged at £9.99 per case of 12 bottles. Order of less than 12 bottles will still attract a £9.99 charge. Free delivery for all orders over £500.

The goods you order will be delivered to the delivery address you give when you place your order.

If you have provided a delivery address that is not a mainland UK address or is an address outside the UK an additional delivery charge may apply to that stated, therefore we will contact you and provide you with a quote.

We guarantee delivery within seven days of your order should the products be available.

We may use a courier such as APC. If you are unavailable to receive your parcel when the courier arrives to deliver they will leave the parcel in a safe place (if you specify one when you place your order). If you do not specify a safe place the courier will leave a card to let you know delivery was attempted and to request you contact them for redelivery. If you miss your redelivery you will be responsible for a charge for the returned parcels or any further redelivery slots booked.

We can deliver to a work place rather than a home address if it is more convenient. 

We are unable to deliver to the USA.

Description and Price

All our prices are inclusive of VAT.

All our prices are exclusive of delivery charges.

Every effort is made to ensure that prices shown on our website are accurate at the time you place your order. If an error is found we will inform you by email as soon as possible and offer you the option of reconfirming your order at the correct price or cancelling your order.

Promotional offers and prices are as stated, with no further discounts available.

Please note that vintages are subject to change at any time - we will supply an ensuing vintage, without notice, when the quoted is no longer available.

Returns

We will provide a full refund or replacement for any wines that are faulty. This does not affect your statutory rights.

We may require faulty bottles to be returned to us. We will arrange this as necessary at your convenience.

Cancellations and Complaints

In the event of complaint please contact us. All complaints will be acknowledged.

Correspondence

You can contact us by e-mail, fax, telephone or by calling in to see us at the shop.

This website is operated by PW Amps Ltd. Registered address: 6 Market Place, Oundle, Peterborough, PE8 4BQ Tel. 01832 273502, E-mail info@ampsfinewines.co.uk. Registered in England: 00584297. VAT No: 563 0589 32.

These terms and conditions apply to orders through the Amps Fine Wines website. Orders placed at the shop are subject to their own terms and conditions.

If you have any further questions about this, please contact us and we will be happy to help.

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